Patient Survey Results

If you would like to submit your own testimonial or feedback from a recent visit at Shofner Vision Center, please email us or post on Facebook today! Download LASIK patient survey PDF.

Patient Comments

The following comments are a sampling of comments from our Questionnaires, which are sent to every patient. You are welcome to read every questionnaire which has been returned. Just ask any member of our staff for the questionnaires.

"Great staff who made you feel you were part of a great family.  Excellent service.  I chose Dr. Shofner because of frankness and honesty about the options."

"Dr. Shofner and Dr. Johnson very nice.  Staff is as well.  Great customer service. I definitely would recommend your service."

"The nurse that helped in surgery was terrific.  I think her name is Melissa. My distance vision is till a little blurry but Dr. Shofner said it would clear up soon."

"Everyone was so friendly, nice, and made me feel comfortable.  Thank you"

"Be sure to tell people that PRK takes a little longer to heal."

"I felt very much at ease and there was no pressure whatsoever to have the surgery after the free consultation.  I also liked how Dr. Shofner walked me through the procedure and told me everything that was happening." 

"I was very pleased with the whole procedure.  I could have been warned about the cost of the prescription eye drops.  But overall Very Satisfied." Please NoteShofner Vision Center will make sure that patients know more about the eye drops needed after surgery. 

"I really don't know how to improve perfection.  I am totally satisfied with everything.  I have vision I could not have imagined possible."

"I appreciate the very thorough work up. Don't change one thing!"

"All staff was wonderful. I never had to wait very long. I am glad I got to fill out this survey. It means you are always trying to improve."

"Honestly, everything was great."

"My vision is amazing. I have already recommended friends. Your staff being so friendly is very important for making patients comfortable and confident. I did not want to be pushed into having surgery."

"Staff is great! Nice to see smiles (other medical offices seem to never smile!). Great job using patience when I had questions that went into technical depth."

"Explain in more detail that PRK has more discomfort than LASIK.  But all in all, I had a great experience."

"May God Bless you all and make your business prosper and grow like a spring flower."

"Dr. Shofner very thorough in exam. Plus being very nice. Everyone is very friendly and pleasant. Treats everyone special."

"I would appreciate knowing what was happening during the procedure." (Our staff and Dr. Shofner are working to improve communication during surgery.)

    "I would like to say thanks to Melissa. She was so nice and such a comfort. Thanks to all the staff-everyone was great."

     

    "My experience was not great, but I am sure Dr. Shofner did his job well after cataract surgery and lasik. I can see now, but I did not want mono vision. I am still trying to adjust." (Dr. Shofner and our staff are working with this patient to achieve the result she desires.)

    "Great experience. I'm seeing beautifully. Could do a better job letting people know before surgery what to expect post op." (Our staff is providing more information on what patients should expect after surgery.)
    "Great experience and I have already recommended four more people."

"I am very happy with the results. I have already recommended Dr. Shofner to friends and relatives. I appreciate that all staff treated patients like people instead of numbers. I have visited other offices in the area where I felt like a number in a line. Thanks, and keep up the good work."

"I felt very much at ease and there was no pressure whatsoever to have the surgery after the free consultation.  I also liked how Dr. Shofner walked me through the procedure and told me everything that was happening."

    Submit Your Feedback

    If you would like to submit your own testimonial, please Contact Us or post  Shofner Vision Center's Facebook page today! We would like to hear from you and others that are contemplating LASIK surgery would appreciate your personal experience and post surgery results.